PrismRoute™
PrismRoute™
Empowering Businesses with Seamless IT, Security, and Communication Solutions.
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SERVICES
Innovative Solutions, Committed to Excellence
At PrismRoute™, we provide comprehensive PBX and VoIP solutions tailored for large businesses.(What is VoIP? click Here )
As a proud 3CX partner with expertise in leading PBX systems like Asterisk and FreePBX, we deliver advanced communication platforms for seamless and efficient connectivity. Our solutions integrate effortlessly with your existing infrastructure, ensuring reliable, high-quality voice communication while reducing costs and simplifying management.
We are 3CX Silver Partner → 3CX PARTNER
At PrismRoute™, we design and implement custom LAN and WAN network solutions tailored to your business needs. Our expertise includes high-performance WiFi systems, advanced access control, and professional surveillance with plate and face recognition. We optimize networks for seamless connectivity and security, employing robust firewalls, secure NVR storage, and continuous monitoring to ensure efficient and protected operations.
Prismroute™ offers a wide range of access control solutions, from basic setups for small businesses to advanced, enterprise-level systems for larger organizations. We specialize in integrating top-tier technologies from brands like Honeywell, Bosch, Genetec, and AMAG, including biometric recognition, smart cards, and cloud-based management. Our services also include customizable integrations, real-time monitoring, and scalable security options to meet the unique needs of each business.
Prismroute™ provides advanced surveillance video solutions, offering high-quality monitoring systems from a variety of trusted brands. While we work with multiple leading brands, we particularly prefer Turing for its exceptional performance and superior video quality. Turing's cutting-edge AI-driven technology delivers reliable and detailed footage, making it ideal for a wide range of security needs. Additionally, we offer top-tier solutions from other well-known brands like Axis Communications, Hikvision, and Dahua, ensuring businesses have access to the latest in video surveillance technology for comprehensive and scalable security coverage.
At PrismRoute™, we empower businesses with Microsoft 365 and remote work solutions tailored to modern work environments. From seamless email and data migrations to advanced collaboration tools, we ensure a smooth transition and optimized setup. Our expertise extends to configuring Remote Desktop Services (RDS), enabling secure, efficient remote access to your office resources. With PrismRoute™, your team stays connected, productive, and secure, no matter where they work."
At PrismRoute™, we offer expert Business Technology Consultations tailored to address your unique IT requirements. Whether you're seeking cloud servers, on-premises solutions, or customized infrastructure, our team works closely with you to design a network that aligns with your business goals and strategy.
We are not a marketing agency; our focus is on understanding your needs and providing clear, actionable recommendations for the right technology. Whether we offer the solution directly or connect you with a trusted partner, our goal is to ensure you receive the best fit for your business.
Your initial consultation is always free, providing valuable insight into how to build a future-proof, efficient IT system. From surveillance and phone systems to comprehensive network solutions, we make sure you have a full understanding of what your business truly requires.
VII
Transform Your Space with High-Quality AV Over IP
PrismRoute™ offers cutting-edge Audio-Video over IP solutions, ideal for businesses aiming to showcase advertisements or multimedia content effortlessly. Perfect for environments such as shops, shopping malls, spas, and more, our systems provide high-quality, real-time media distribution across networks. Whether it's digital signage, promotional videos, or interactive displays, we create scalable, reliable solutions that are tailored to boost customer engagement and enhance your brand’s visibility.
Maintenance
Ensuring Optimal Performance
Maintenance is all about keeping your systems running smoothly and efficiently. It involves regular updates, security patches, and troubleshooting to prevent issues before they occur. By proactively maintaining your infrastructure, you minimize downtime and extend the lifespan of your technology investments.
Monitoring
Ensuring Optimal Performance
Maintenance is all about keeping your systems running smoothly and efficiently. It involves regular updates, security patches, and troubleshooting to prevent issues before they occur. By proactively maintaining your infrastructure, you minimize downtime and extend the lifespan of your technology investments.
Support +
Ensuring Optimal Performance
Maintenance is all about keeping your systems running smoothly and efficiently. It involves regular updates, security patches, and troubleshooting to prevent issues before they occur. By proactively maintaining your infrastructure, you minimize downtime and extend the lifespan of your technology investments.
PrismRoute™
ABOUT
About PrismRoute™
Welcome to PrismRoute™
PrismRoute™ — a brand of Minerva Enterprise LLC (FCC Filer ID: 838237) — is a federally registered telecommunications provider and certified 3CX Partner delivering secure, compliant, and high-performance communication, networking, and IT solutions for modern businesses.
With a strong foundation in VoIP, PBX systems, IT infrastructure, and advanced surveillance, we empower organizations to thrive through reliable, innovative, and fully compliant technology solutions.
At PrismRoute™, we understand that every business is unique. Whether you need enterprise-grade LAN/WAN design, Microsoft 365 and cloud integration, or custom VoIP and PBX deployments, our solutions are built to meet the highest standards of FCC, SEC, and cybersecurity compliance.
Our expertise extends to secure access control systems, audio and video over IP, and AI-enhanced digital receptionists, ensuring your operations remain connected, efficient, and protected across all devices and locations.
As a federally registered telecom carrier under the FCC Universal Service Fund (USF), PrismRoute™ adheres to all 499-A reporting and data privacy obligations, guaranteeing that our communication systems meet both regulatory and enterprise-grade security standards.
Our commitment to innovation, reliability, and transparency defines every partnership we build — from small enterprises to large financial and government-regulated organizations. With deep experience managing complex, multi-site infrastructures, we help businesses achieve secure and seamless connectivity that scales.
Thank you for choosing PrismRoute™ — where reliability meets compliance.
We look forward to building a future of secure, connected success with you.
Read More →
APPROACH
How We Work!
At PrismRoute™
We focus on delivering innovative, reliable, and customized solutions tailored to your business needs.
Our approach combines cutting-edge technology with dedicated support for our contracted clients, ensuring seamless connectivity, optimal performance, and dependable results.
From initial consultation to implementation and continuous monitoring, we collaborate closely with you at every stage to guarantee security, efficiency, and long-term success.
With PrismRoute™, you’re not just getting a service you’re gaining a trusted technology partner committed to your business’s growth and reliability.
“Quality means doing it right when no one is looking.”
— Henry Ford
Bronze
$85 / Month
+ a one time set up fee of: $150
1 Phone number
2 concurrent calls
4 extensions
2 digital receptionists - 2 call queues - 2 ring groups
voicemail - link to call - link to chat
No fax numbers
mobile app
Silver
$245 / Month
+ a one time set up fee of: $325
2 phone numbers
5 concurrent calls
10 extensions
5 digital receptionists - 5 call queues - 5 ring groups
voicemail - link to call - link to chat
1 fax number
mobile app - hot desking
Gold
$445 / Month
+ a one time set up fee of: $500
10 phone numbers
20 concurrent calls
30 extensions
10 digital receptionists - 10 call queues - 10 ring groups
Company voicemail - link to call - link to chat
2 fax numbers
mobile app - hot desking
Choose Your Pricing Plan:
BENEFITS
Why PrismRoute™ ?
Cost Efficiency
PrismRoute™ helps you save on time and costs with tailored solutions that optimize your business operations, reducing overhead and streamlining processes.
Simplified Solutions
We provide easy-to-use systems and thorough training, ensuring your team can quickly adopt and efficiently manage our solutions with minimal effort.
Ongoing Support
Our commitment doesn’t end with project delivery. We offer continuous support, ensuring your systems run smoothly and your business stays ahead.
FAQ
Your Questions, Answered
• USE YOUR PHONE ANYWHERE IN THE WORLD.
Stay connected on any device, anywhere our PrismRoute™ number travels with you.
• WORKS ON ALL PLATFORMS.
Access your line through mobile apps, desktop softphones, or secure browser apps (Edge, Chrome, or PWA extension).
• GENERAL BUSINESS SUPPORT AND 24/7 EMERGENCY ASSISTANCE FOR SOME PLANS
Our support engineers are always within reach.
• AI INTEGRATION BY BEAMBELL.COM
Enjoy exclusive discounts on intelligent receptionist, call summarization, and smart routing features.
• CALL QUEUES ،IVRs AND RING GROUPS
Available on select plans — manage high call volumes efficiently with smart queue routing, ring strategies, and wait-time announcements.
• HD VOICE CLARITY ON EVERY CALL
Engineered for crystal-clear conversations, even on low-bandwidth connections.
• CALL RECORDING AND TRANSCRIPTION
Record calls with two-party consent. View full or summarized transcripts through your portal.
•VOICEMAIL TO EMAIL WITH TRANSCRIPTION
messages directly in your inbox with full text transcription, so you can read, manage, and respond to missed calls anytime, anywhere.
• SECURE MEETING AND CALL LINKS
Generate encrypted links for one-click access to calls or video sessions.
• CRM INTEGRATION
Connect your favorite CRM systems to automatically log calls, sync contacts, and display customer details in real time .
• FAX TO EMAIL
Receive faxes securely in your inbox; international fax delivery available in select countries.
• FREE U.S. AND CANADA CALLING
Fair Usage Policy applies; Affordable international calling available — we offer the best rates for your destinations.
FIND THE PERFECT PLAN FOR YOU!
Find a PhoneClouds™ or Maintenance Plan That’s Right for You
🏠 Prism EasyTalk Home
14.99$Every month+$10 One time set up feeSimple home plan with HD voice, voicemail-to-email, and call forwarding for clear, everyday communication. Call (844) 958-4321.- 1 line and 1 extension.
- Secure chat and video calls not available.
- 1 IVR, 1 Queue
- 1 chat and 1 meeting link supported.
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts. 10$/mo
- Voicemail emailed with transcribed text included.
👨👩👧 Prism FamilyConnect
29.95$Every month+$100 One time set up feeResidential use only – available in the US, Canada & UK*- 2 lines and 3 extensions with 2 simultaneous calls.
- Secure chat and video calls supported.
- 1 IVR, 2 Queues, 1 Ring Group
- 3 chat and 1 meeting link supported.
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts. 10$/mo
- Voicemail emailed with transcribed text included.
💼 Prism HomeBiz+
19.95$Every month+$100 Inspections and Site AnalysisPerfect for business users who want a home line linked to their office system. Keep work and personal calls separate. Call (844) 958-4321.Valid for 12 months- 2 lines and shared extensions from business account.
- Phone numbers based on business plan.
- Secure chat and video calls supported.
- IVR and Queue setup depend on main plan.
- 1 chat and 1 meeting link supported.
- SMS plan based on business tier.
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts. 10$/mo
- Voicemail emailed with transcribed text included.
- Add other countries’ local numbers based on available deals.
🏢 Prism ProLink
75.95$Every month+$150 One time set up feePrism ProLink is perfect for small offices or dedicated commercial lines, offering features everywhere you need them. For support, call 844-958-4321.Valid for 12 months+ 5 day free trial- 1+(1 backup line) - 4 extensions, 2 simultaneous calls.*
- 800 numbers, and optional allocated numbers.
- Secure chat and video calls supported.
- 3 IVRs, 5 Queues, 5 Ring Groups (no Hotdesk).
- 3 chat and meeting links supported.
- SMS plan required.( discounted )
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts. 10$/mo
- Voicemail emailed with transcribed text included.
- Designed for emergency RED phone connections.
🚀 Prism BizPro
189.95$Every month+$400 One time set up feeA scalable office plan with IVR, call queues, call recording, and 24/7 support — perfect for growing teams. Call (844) 958-4321.Valid for 12 months+ 7 day free trial- 4 lines and Up to 15 extensions with 4 simultaneous calls.
- 5 × 800 numbers, 3 optional allocated phone numbers.
- Secure chat and video calls supported.
- 5 IVRs, 8 Call Queues, 7 Ring Groups (Hotdesk available).
- 15–20 chat and meeting links supported.
- SMS plan required (20% discount).
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts available
- Voicemail emailed with transcribed text included.
- BeamBell.com exceptional AI discount.
- Add other countries’ local numbers based on available deals.
🏦 Prism Enterprise Edge
349.95$Every month+$500 One time set up feePrism Enterprise Edge offers a full solution with 40 extensions, SBC, analytics, and 24/7 support for large organizations. Call (844) 958-4321 for details.Valid for 12 months+ 5 day free trial- 5 lines and 40 extensions, 6 simultaneous calls.
- 5 × 800 numbers, 3 optional allocated numbers.
- Secure chat and video calls supported.
- 7 IVRs, 10 Queues, 9 Ring Groups (Hotdesk available).
- 25–30 chat and meeting links supported.
- SMS plan required (30% discount).
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts available.
- Voicemail emailed with transcribed text included.
- SBC server included.
- Add other countries’ local numbers based on available deals.
💎 PrismCommerce Premium
749.95$Every month+$1,000 Router installation, SBC setup, and tailDesigned for distinguished businesses demanding top-tier communication and reliability, PrismCommerce Premium sets the gold standard. Call 844-958-4321 for direct assistance.Valid for 24 months- 10 lines and 70 extensions, 16 simultaneous calls.
- 5 × 800 numbers, 3 optional allocated numbers.
- Secure chat and video calls supported.
- Full IVR and Queue access (Hotdesk available).
- 70–90 chat and meeting links supported.
- Up to 250 people webinar
- 2 SMS numbers included (40% discount for more).
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts available
- Voicemail emailed with transcribed text included.
- SBC server integrated.
- Add other countries’ local numbers based on available deals.
- 6 xYealink or Fanvil or Snom compatible desktop phones
🛍️ PrismCommerce
549.95$Every month+$600 Including system, SBC, and desktop phoneSmart communications for shops and service centers with call routing, HD voice, and SMS tools. Call (844) 958-4321.Valid for 24 months+ 7 day free trial- 8 lines and 50 extensions, 8 simultaneous calls.
- 5 × 800 numbers, 3 optional allocated numbers.
- Secure chat and video calls supported.
- 10 IVRs, 16 Queues, 11 Ring Groups (Hotdesk available).
- 30–40 chat and meeting links supported.
- SMS plan required (40% discount).
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts available
- Voicemail emailed with transcribed text included.
- Add other countries’ local numbers based on available deals.
- 4 x Yealink or Fanvil, or Snom compatible desktop phones.
🥇PrismCustom Gold
10$+$1,500 CALCULATED BASED ON YOUR NEEDSFully tailored enterprise solution with unlimited lines, SBC, and 24/7 priority support. Call (844) 958-4321. A $10 registration fee applies and will be refunded or credited after activation.Valid for 12 months- Fully customized configuration.
- As many lines and extensions as your setup requires.
- 800 numbers and any optional allocated numbers as required.
- Secure chat and video calls supported.
- Custom IVR, Queue, and Ring Group setup (Hotdesk available).
- Chat and meeting links as required.
- SMS plan included or customized.
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts available.
- Voicemail emailed with transcribed text included.
- SBC server and enterprise integration.
- Add other countries’ local numbers based on available deals.
- Direct access to a dedicated technician and account manager.
🌍 Prism CommunityConnect
549.95$Every month+$500 SetupPrism CommunityConnect offers discounted plans for nonprofits and charities, providing reliable communication tools to enhance outreach and community impact. Call (844) 958-4321.Valid for 12 months- 10 lines and 70 extensions with UP to16 simultaneous calls.
- 5 × 800 numbers, 3 optional allocated phone numbers.
- Secure chat and video calls supported.
- 20 IVRs, 30 Call Queues, 23 Ring Groups (Hotdesk available).
- 70–90 chat and meeting links supported.
- SMS plan required (nonprofit discount applies).
- Fax to email (Receiving only).
- ATA for analog copper line available.
- Record all calls; full or summarized transcripts available.
- Voicemail emailed with transcribed text included.
- BeamBell.com exceptional AI discount.
- Add other countries’ local numbers based on available deals.
BENEFITS
PhoneClouds™ Integration Benefits
FIND THE PERFECT SUPPORT PLAN!
Select a PrismCare™ Support or Maintenance Plan tailored to your business — ensuring uptime, security, and peace of mind. or Maintenance Plan That’s Right for You
PrismCare Basic
199$Every monthOur service keeps your systems updated with regular updates and prompt issue resolution. Up to 7-9 Active Devices Max 14 Router & Switch Ports For premises <2,000 sqft Available in WA, King County- Firmware updates every 10 days for optimal performance.
- Quick, 30-60 minute fixes to minimize system downtime.
- Get 1 hour of free support every month – no charge!
- Save 20% on additional services beyond basic maintenance.
- Pay-as-you-go flexibility – no long-term contracts.
- Enhanced security with VPN access options available.
PrismCare Pro+
2,500$Every month+$1,000 Physical InspectionPrismCare Pro+ offers 24/7 automated monitoring, expert oversight, unlimited support, firmware updates, temporary equipment, and emergency notifications. Available in King County, WA.Valid for 12 months- 24/7 automated monitoring with live oversight
- Unlimited support hours at no extra cost
- Warranty for equipment purchased through PrismRoute™
- Emergency notifications via call/text
- Firmware updates and changes included
- Temporary equipment provided if needed
- Supports up to 50 active devices, 50 computers, 50 phones
PrismCare On-Demand
599$Every month+$250 Physical InspectionsOur monitoring service ensures proactive system management, detecting and resolving issues before they impact your business operations. Available in King County, WA for flexible, on-demand support.Valid for 12 months- Automated system checks for continuous functionality
- Regular software & hardware updates for peak performance
- Instant issue detection and resolution to prevent downtime
- Up to 20 active devices supported
- 10 free hours of support included each month
- 30% discount on extra hours
TESTIMONIALS
What people are saying
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PrismRoute™ is proud to be a 3CX Silver Partner, providing advanced phone, video, chat, and CRM-integrated solutions designed to power today’s modern businesses
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