PrismRoute™

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1. AGREEMENT TO OUR LEGAL TERMS

Welcome to PrismRoute™! By accessing and using our services, including our website, mobile applications, and customer support, you agree to be bound by these Terms and Conditions (the "Terms"), as well as our Privacy Policy, which is incorporated into these Terms by reference. Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you and PrismRoute™, a company incorporated in Washington, United States, with its principal office located at Prismroute™ Management Office: 610 Market Street ste 104 Kirkland WA 98033 USA. References to “PrismRoute™,” “we,” “us,” or “our” refer to the Company, while “you” or “user” refers to any individual or entity accessing our services.

PrismRoute™ reserves the right to amend these Terms at any time. We will notify you of any substantial changes by posting updates on our website and, if necessary, by sending an email notification to the address associated with your account. Your continued use of our services after such changes signifies your acceptance of the updated Terms.

2. OUR SERVICES

PrismRoute™ provides a range of services, including but not limited to:

• VoIP Services: Voice-over-Internet Protocol (VoIP) solutions for personal and business use.

• IT Solutions: Customized information technology solutions tailored to various business needs.

• Surveillance and Access Control: Installation and maintenance of security and access control systems.

• Server Configurations: Comprehensive setup and configuration of dedicated and virtual servers.

The specific features, functionalities, and limitations of each service are described on our website and may vary based on the plan you select. These services are provided “AS IS” and “AS AVAILABLE,” with no guarantees of continuous operation, given that they may be affected by periodic maintenance, technical issues, or external factors beyond our control.

3. FAIR USAGE TERM AND CONDITIONS  

To ensure high-quality service and fair access for all users, PrismRoute™ implements a Fair Usage Policy that limits excessive usage patterns that could impair network performance. Fair usage limits for different account types are as follows:

• Residential Accounts: Limited to 3,000 to 4,000 minutes per month for incoming and outgoing calls, including extension-to-extension communication.

• Commercial Accounts: Limited to 6,000 minutes per month per line, covering both incoming and outgoing calls but excluding extension-to-extension.

Additional charges may apply if your usage exceeds the Fair Usage Policy thresholds:

• First Allowance Overage: An additional 500 minutes per month, provided once per year, with no extra charge.

• Subsequent Overage: An automatic charge of $30 for each additional 2,000 minutes over the threshold, billed directly to your credit card on file.

4. USER REPRESENTATIONS

By using our services, you represent and warrant that:

• (1) All registration information provided by you is accurate, complete, and current.

• (2) You will update your account information as necessary to maintain accuracy.

• (3) You have the legal capacity to agree to these Terms and use our services.

• (4) You are at least 18 years of age or have reached the age of majority in your jurisdiction.

• (5) You will not use our services for illegal or unauthorized purposes, and your use will not violate any applicable law.

If any information provided by you is found to be inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and restrict your access to our services.

5. USER REGISTRATION AND ACCOUNT SECURITY

To access certain features of our services, you may be required to register an account. You are responsible for maintaining the confidentiality of your account credentials, including your password. Any actions taken through your account are your responsibility, whether conducted by you or by an unauthorized person. Notify us immediately at info@prismroute.com or legal@prismroute.com if you suspect any unauthorized access to your account.

We reserve the right to suspend, reclaim, or modify any username that we determine, at our sole discretion, to be inappropriate, offensive, or otherwise objectionable.

 

6. PURCHASES AND PAYMENT

• Payment Obligations: By selecting a paid service or product through PrismRoute™, you agree to pay all applicable fees as outlined in the pricing plan you choose at the time of purchase. You are responsible for providing valid and current billing information, and you authorize PrismRoute™ to automatically charge the specified payment method for recurring charges unless you cancel the subscription as described in these Terms.

• Billing Cycle: Your billing cycle and payment frequency will be based on the terms specified in the subscription plan selected. Charges may be billed on a monthly, quarterly, or annual basis, depending on your chosen subscription. Any changes to your payment method must be updated in your account settings to ensure uninterrupted access to our services.

• Taxes: You are responsible for paying any applicable sales, use, or other taxes associated with your subscription to our services, based on the jurisdiction in which you reside or use our services. PrismRoute™ may calculate and add applicable taxes to the total charges billed, as required by law.

• Refunds: Payments are non-refundable. PrismRoute™ does not offer refunds or credits for any partially used services, unless explicitly stated in a separate written agreement. If you believe there was an error in billing, please contact our customer support team within 30 days of the billing date to address your concerns.

7. SUBSCRIPTIONS

• Automatic Renewal: Unless canceled, your subscription will automatically renew at the end of each billing period. You consent to PrismRoute™ charging your payment method for each renewal period without additional authorization from you. The renewal rate will be equal to the current subscription rate at the time of renewal unless you are otherwise notified of a rate change.

• Free Trial: We may offer a limited free trial period to new users. The duration of the free trial and specific terms will be outlined at the time of registration. At the end of the free trial, you will be automatically enrolled in the subscription plan you selected, and your payment method will be charged accordingly unless you cancel before the trial ends.

• Cancellation: You may cancel your subscription at any time by contacting our support team or following the instructions in your account settings. Cancellation will be effective at the end of the current billing cycle, and you will retain access to the service until that time. No partial refunds will be issued for cancellations within an active billing cycle.

• Fee Changes: PrismRoute™ reserves the right to modify subscription fees at any time. We will provide notice of fee changes via email or within your account settings, at least 30 days before they take effect. Continued use of our services after fee changes go into effect constitutes your acceptance of the new rates.

8. PROHIBITED ACTIVITIES

You may not use PrismRoute™’s services for any purpose other than those for which we make them available. As a user of our services, you agree not to:

• Abuse, Harass, or Defraud: Use our services to harm, harass, threaten, or defraud any individual or group, or engage in any illegal or fraudulent activities.

• Access Without Authorization: Attempt to gain unauthorized access to any part of our services, accounts, computer systems, or networks connected to our services through hacking, password mining, or any other unauthorized means.

• Transmit Malware or Harmful Code: Distribute or upload any files that contain viruses, worms, Trojan horses, ransomware, or other harmful or disruptive code.

• Interfere with Service Integrity: Circumvent, disable, or otherwise interfere with security-related features of our services, including features that prevent or restrict copying of content or limit the use of our services or the content accessible via the services.

• Resell or Redistribute Services: Reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our express written permission.

• Data Harvesting and Mining: Engage in unauthorized data mining, scraping, or extraction practices to collect personal information or other data from our users or services.

• Upload or Distribute Inappropriate Content: Share, post, or distribute content that is unlawful, offensive, defamatory, abusive, obscene, sexually explicit, or otherwise objectionable.

• Use Automated Scripts: Employ automated systems, scripts, or other tools to send multiple messages, engage in data gathering, or otherwise interact with our services in a manner that disrupts or overloads our systems.

• Impersonate Others: Attempt to impersonate another user, person, or entity, or use a username or account owned by another person without proper authorization.

• Compete with PrismRoute™: Use our services to develop a competing service or for any commercial purposes that are not expressly authorized by us.

Violation of any prohibited activities may result in the suspension or termination of your account, at PrismRoute™’s sole discretion, and may subject you to civil or criminal liability.

9. USER GENERATED CONTRIBUTIONS

PrismRoute™ may provide interactive features that allow users to submit or post content, including reviews, comments, feedback, suggestions, or other contributions ("User Contributions"). By submitting any User Contributions, you agree to the following:

• Ownership and License: You retain ownership of any intellectual property rights in your User Contributions, but you grant PrismRoute™ a perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publicly display, distribute, and otherwise exploit your User Contributions in any manner.

• Public Display: Any content you submit may be publicly displayed on our services, so please avoid sharing sensitive or confidential information.

• Responsibility for Contributions: You are solely responsible for the content you contribute and agree that your User Contributions will not contain any prohibited material as described in these Terms, including defamatory, harassing, or obscene content.

• Right to Remove Contributions: PrismRoute™ reserves the right, in our sole discretion, to review, monitor, or remove any User Contributions that we deem inappropriate, harmful, or in violation of these Terms.

• No Confidentiality: We do not guarantee any confidentiality with respect to User Contributions. Any suggestions, ideas, or feedback you provide may be used by PrismRoute™ without any obligation to provide you with compensation.

10. GUIDELINES FOR REVIEWS

PrismRoute™ may provide areas within the services for users to leave reviews or ratings. When posting a review, you must comply with the following guidelines:

• Firsthand Experience: Your review should be based on your own genuine, firsthand experience with the product, service, or entity being reviewed.

• Respectful Language: Reviews should not contain any offensive, defamatory, obscene, or abusive language. Avoid using language that may be interpreted as hateful, discriminatory, or inciting violence.

• No Discriminatory Content: Your review should not include discriminatory statements based on race, gender, religion, nationality, age, marital status, sexual orientation, or disability.

• No Illegal Content: Do not reference or encourage illegal activity in your review.

• Avoid Conflicts of Interest: You should not post reviews that are biased or influenced by a personal, professional, or financial relationship with the entity being reviewed, or if you are affiliated with a competitor.

• Honesty and Accuracy: Reviews should be honest and accurate, avoiding false or misleading information.

• No Campaigning: You may not organize or encourage others to post reviews, whether positive or negative, or to engage in "review bombing."

PrismRoute™ reserves the right to accept, reject, remove, or edit reviews at its discretion. Reviews are not endorsed by us and do not necessarily represent our views or opinions. By submitting a review, you grant PrismRoute™ a perpetual, worldwide, non-exclusive, royalty-free, fully paid, assignable, and sublicensable license to use, reproduce, modify, translate, distribute, and publicly display your review for any purpose.

 

11. SOCIAL MEDIA

As part of our services, we may allow you to link your PrismRoute™ account with third-party social media accounts (each, a "Third-Party Account") or share content across platforms. By doing so, you acknowledge and agree to the following:

• Permissions: By linking your PrismRoute™ account with a Third-Party Account, you authorize us to access and use certain information from that Third-Party Account, as permitted by the privacy settings of the respective platform.

• Third-Party Content: You are solely responsible for ensuring that any content shared to or from your social media profiles complies with the Third-Party Account’s terms and PrismRoute™’s guidelines.

• Privacy Settings: Information shared from Third-Party Accounts may be subject to the privacy settings of both PrismRoute™ and the Third-Party Account. You should review and adjust your privacy settings accordingly.

• Termination of Access: If your access to a Third-Party Account is revoked or restricted, certain features and functionalities of PrismRoute™ that depend on that access may be limited or terminated.

• Content Ownership: You retain ownership of any content shared from your social media accounts, but you grant PrismRoute™ a license to use, display, and distribute that content within our services.

Please note that your relationship with any Third-Party Account provider is governed solely by your agreement with that third-party provider. PrismRoute™ does not assume any responsibility or liability for content shared via social media or for the practices of Third-Party Accounts.

 

12. THIRD-PARTY WEBSITES AND CONTENT

Our services may contain links to third-party websites and resources (“Third-Party Websites”) that are not owned or controlled by PrismRoute™. These links are provided solely for your convenience, and we do not endorse, monitor, or verify the content or practices of any Third-Party Websites.

• User Responsibility: If you choose to access any Third-Party Websites, you do so at your own risk. You should review the applicable terms and privacy policies of each Third-Party Website before using it.

• No Endorsement: The inclusion of links to Third-Party Websites does not imply approval, endorsement, or affiliation with those websites.

• No Liability: PrismRoute™ is not liable for any content, products, services, or other materials on or available from Third-Party Websites. Any transactions you enter into with third parties through Third-Party Websites are solely between you and the third party.

• Disclaimers: PrismRoute™ disclaims any responsibility or liability for any harm, losses, or damages resulting from your interaction with or reliance on Third-Party Websites.

By using our services, you agree to hold PrismRoute™ harmless from any claims or disputes arising out of your use of any Third-Party Websites, as well as from any harm resulting from their content, products, or services.

 

13. ADVERTISERS

PrismRoute™ may allow third-party advertisers to display advertisements and other information within certain areas of our services. These advertisements may appear as banners, pop-ups, or sponsored content.

• Limited Involvement: PrismRoute™’s role is limited to providing space for advertisements; we do not control the content of the advertisements or endorse the products and services advertised.

• User Responsibility: Any interactions or transactions you have with advertisers found through our services are solely between you and the advertiser. PrismRoute™ does not assume any responsibility for the quality, accuracy, or reliability of any advertised products or services.

• No Liability: PrismRoute™ is not liable for any damages, losses, or claims that may arise from your dealings with third-party advertisers or from viewing or clicking on advertisements.

You are encouraged to conduct your own research and exercise caution when engaging with any advertisements, promotions, or offers presented within our services. By interacting with advertisements, you acknowledge that PrismRoute™ has no responsibility or liability for such interactions.

14. SERVICES MANAGEMENT

PrismRoute™ reserves the right, but is not obligated, to manage the services to ensure compliance with these Terms and to maintain an enjoyable, safe, and efficient environment for all users. By using our services, you agree that we may take any of the following actions, at our sole discretion:

• Monitoring: We may monitor the services for violations of these Terms or for any inappropriate conduct by users. However, we are not responsible for actively monitoring or policing content posted by users.

• Enforcement and Legal Action: If we determine that you have violated these Terms or engaged in any unlawful activity, we reserve the right to take any lawful action, including reporting your activity to law enforcement authorities.

• Restrictions and Suspension: We may restrict, suspend, or terminate access to our services, in whole or in part, for any user who breaches these Terms or engages in behavior we consider harmful or disruptive.

• Content Removal: At our discretion, we may remove or disable access to any content within our services that is in violation of these Terms or is otherwise deemed inappropriate, excessive in size, or burdensome to our systems.

• System Maintenance: We reserve the right to conduct routine maintenance, upgrades, and modifications to the services, which may affect your access. We strive to provide advance notice of any scheduled maintenance but cannot guarantee that the services will be free from interruptions.

By using our services, you acknowledge and agree that PrismRoute™ has no liability for taking or failing to take any of these actions.

 

15. PRIVACY POLICY

We are committed to protecting your privacy and handling your personal information with care. Our Privacy Policy, which can be found at https://www.prismroute.com/privacy-policy explains how we collect, use, share, and safeguard your information. By accessing our services, you consent to the collection and use of your information as described in our Privacy Policy.

• Data Transfer and Processing: Please be aware that PrismRoute™’s services are hosted in the United States. If you access our services from outside the United States, you consent to having your information transferred to, processed, and stored in the United States, where data protection and privacy regulations may differ from those in your jurisdiction.

• Compliance with Applicable Law: We comply with applicable privacy and data protection laws to the extent required by law. However, your use of our services constitutes your acknowledgment that PrismRoute™ is primarily governed by United States law regarding data protection.

Please review our full Privacy Policy for more information on the data we collect, your rights regarding your information, and how we protect your privacy. If you do not agree with any part of our Privacy Policy, you should not use our services.

 

16. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY

PrismRoute™ respects the intellectual property rights of others, and we expect our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), it is our policy to respond to notices of alleged copyright infringement and, where appropriate, suspend or terminate the accounts of repeat infringers.

• Notifications: If you believe that any content accessible through our services infringes your copyright, you may submit a DMCA notification to our designated copyright agent at info@prismroute.com or legal@prismroute.com.

• Requirements for a DMCA Notification: To be effective under the DMCA, your notification must include the following:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

  2. Identification of the copyrighted work claimed to be infringed.

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to allow us to locate the material.

  4. Contact information for the complaining party, including an address, telephone number, and, if available, an email address.

  5. A statement that the complaining party has a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

  6. A statement, made under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

• Counter Notification: If you believe that material you posted on our services was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us by submitting a written counter-notice that includes:

  1. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled.

  2. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.

  3. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court in the judicial district where your address is located, or if you are outside of the United States, for any judicial district in which PrismRoute™ may be found.

  4. A statement that you will accept service of process from the party that filed the original DMCA notification or an agent of that party.

  5. Your physical or electronic signature.

Upon receipt of a valid counter-notification, we may reinstate the removed material unless the original complaining party files a court action against you within 10 business days of receiving the counter-notification. Please note that providing false or misleading information in a DMCA notification or counter-notification may result in liability for damages.

 

17. USER DATA

PrismRoute™ collects and processes certain user data as outlined in our Privacy Policy. By using our services, you agree to the collection, use, and sharing of your information in accordance with the following:

• Data Collection: We collect personal information such as name, contact information, and usage data. This information is collected when you interact with our website, register for an account, or use our services.

• Data Usage: The information we collect is used to provide and improve our services, for billing purposes, to respond to user inquiries, and to ensure compliance with these Terms.

• Data Sharing: We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with service providers who assist us in operating our services, processing payments, and providing technical support. These third parties are bound by confidentiality obligations.

• Data Retention: We retain your information as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or for legitimate business purposes.

• Your Rights: Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. Please refer to our Privacy Policy for details on how to exercise these rights.

We take reasonable steps to protect your data; however, no method of data transmission or storage is completely secure. By using our services, you acknowledge and accept the potential risks associated with sharing personal information online.

18. GOVERNING LAW

These Terms, as well as any disputes arising from or related to your use of PrismRoute™’s services, are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.

By using our services, you agree that any dispute, controversy, or claim arising out of or relating to these Terms or your use of the services will be resolved exclusively in the state or federal courts located in King County, Washington. You waive any objections to this jurisdiction or venue, including any objections based on forum non conveniens.

 

19. DISPUTE RESOLUTION

In the interest of resolving disputes quickly and economically, you and PrismRoute™ agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the services (each, a "Dispute") through binding arbitration or, under limited conditions, in small claims court, as outlined below:

• Binding Arbitration: For any Dispute not resolved through informal negotiation, either you or PrismRoute™ may initiate binding arbitration through a neutral arbitrator from the American Arbitration Association (AAA). The arbitration will be conducted in English in accordance with the AAA’s Consumer Arbitration Rules, and both parties agree to bear their own arbitration costs unless otherwise provided by law.

• Exceptions to Arbitration: Either party may bring a Dispute to small claims court if the Dispute qualifies, or seek injunctive or other equitable relief for claims related to intellectual property infringement or unauthorized use of the services.

• Arbitration Location: The arbitration will be held in King County, Washington, or, if you prefer, may be conducted telephonically or via other remote electronic means.

• Waiver of Class Actions: To the fullest extent permitted by law, both you and PrismRoute™ agree to resolve disputes in an individual capacity only and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. You expressly waive your right to participate in class actions, class arbitrations, or other representative actions.

• Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by notifying PrismRoute™ in writing at info@prismroute.com or legal@prismroute.com. Your written notification must include your name, address, and a clear statement that you wish to opt out of arbitration.

By agreeing to these Terms, you acknowledge that you understand the implications of this arbitration clause, including the waiver of your right to participate in a class action.

 

20. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, PrismRoute™ and its affiliates, officers, directors, employees, agents, licensors, or service providers are not liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, goodwill, or other intangible losses arising out of or in connection with:

• (a) Your access to or use of, or inability to access or use, the services;

• (b) Any conduct or content of any third party on the services;

• (c) Any content obtained from the services; and

• (d) Unauthorized access, use, or alteration of your transmissions or content, even if we have been advised of the possibility of such damages.

In no event shall PrismRoute™’s total liability to you for all claims arising from or related to the use of our services exceed the greater of one hundred dollars ($100) or the amount you paid to PrismRoute™ in the twelve (12) months preceding the event giving rise to the liability.

Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. Therefore, these limitations may not apply to you, and you may have additional rights based on your jurisdiction.

 

21. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PrismRoute™ and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• (a) Your use of and access to our services, including any data or content transmitted or received by you;

• (b) Your violation of these Terms or any applicable law, regulation, or third-party right, including intellectual property rights, privacy rights, or publicity rights;

• (c) Your violation of any user-generated content rules, including any Prohibited Activities or other misconduct through the use of our services;

• (d) Your violation of any applicable laws, rules, or regulations, including, without limitation, data protection laws and other laws governing the storage and use of personal data; and

• (e) Any misrepresentation or breach of your representations and warranties made herein.

PrismRoute™ reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claims. You may not settle any claim covered by this indemnification provision without PrismRoute™’s prior written consent.

 

22. DISCLAIMER

To the fullest extent permitted by law, PrismRoute™ provides the services on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied. We expressly disclaim any and all warranties, including, but not limited to:

• Implied Warranties: Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

• Service Accuracy and Reliability: PrismRoute™ does not warrant that the services will be uninterrupted, error-free, secure, or that any defects will be corrected. We do not guarantee the accuracy, completeness, or reliability of any content or information available through the services.

• Third-Party Content: We make no warranties regarding third-party content, information, products, or services obtained through our services or any links provided by our services.

• No Responsibility for Damages: You assume full responsibility and risk for any damage to your computer system, device, or loss of data resulting from the use of our services.

Some jurisdictions may not allow the exclusion of certain warranties, so the above exclusions may not apply to you in part or in whole.

 

23. CORRECTIONS

PrismRoute™ reserves the right to correct any errors, inaccuracies, or omissions in our services and content. We may make changes, updates, or improvements to our services at any time, with or without notice. However, we do not assume any obligation to keep our services updated or to ensure that all information within our services is accurate, complete, or up-to-date.

In the event of an error in pricing or other important service information, we will take reasonable steps to correct it and notify users who may have been impacted. Users are encouraged to report any errors or inaccuracies they encounter by contacting our customer support team.

 

24. MISCELLANEOUS PROVISIONS

• Entire Agreement: These Terms, along with our Privacy Policy and any additional agreements or policies referenced herein, constitute the entire agreement between you and PrismRoute™ regarding the use of our services. These Terms supersede any prior agreements, understandings, or arrangements between you and PrismRoute™.

• Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving the intent of the parties.

• Waiver: Any failure by PrismRoute™ to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. A waiver of any term will be effective only if in writing and signed by an authorized representative of PrismRoute™.

• Assignment: You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. PrismRoute™ may freely assign or transfer these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets.

• Headings: The section headings in these Terms are for convenience only and do not affect the interpretation of any provision.

• Survival: All provisions of these Terms that should, by their nature, survive termination, including, without limitation, provisions related to intellectual property, limitations of liability, dispute resolution, and indemnification, will survive termination of your access to our services.

25. CONTACT INFORMATION

If you have any questions, comments, or concerns about these Terms, please contact us at:

• Email: legal@PrismRoute.com

• Phone: +1 (425) 484-0991

• Mail: PrismRoute™, 610 Market Street, Suite 104, Kirkland, WA 98033, United States

Our team is available to assist you with any inquiries related to your use of our services, including questions about these Terms, billing, technical support, and data privacy.